Question 1

What is included in Website Pro?

Accepted Answer

A premium professional website, complete structure (Home, About, Services, Projects, Testimonials, Contact), professional quote form, mobile optimization, basic SEO, FR/EN/ES, 1-year domain, hosting, SSL and first-year technical support.

Question 2

What is included in AI Business Experience?

Accepted Answer

Everything in Website Pro plus a 24/7 AI chatbot, knowledge base, unanswered question review, smart lead capture, qualification forms, an advanced AI-powered Admin Mode and business control center, local SEO pages, Google Business Profile support, Google Search Console connection and one strategic grouped update per month during the first year.

Question 3

Do I need to pay everything at once?

Accepted Answer

No. You can choose a one-time payment or a 12-month payment plan. The 12-month payment plan requires a full 12-month agreement.

Question 4

What happens after the first year?

Accepted Answer

You keep your website live through PMC Care (Website Pro Care or AI Business Experience Care), which covers hosting, SSL, technical support and small maintenance.

Question 5

What is Website Pro Care?

Accepted Answer

$299.99 CAD/year starting year 2. Hosting, SSL, technical support and small maintenance.

Question 6

What is AI Business Experience Care?

Accepted Answer

$499.99 CAD/year starting year 2. Everything in Website Pro Care plus reasonable AI usage and access to the advanced AI-powered Admin Mode.

Question 7

Is the Early Client Care Rate really locked for 24 months?

Accepted Answer

Yes. For the first 10 clients, the Early Client Care Rate is locked for the 24 months following launch.

Question 8

Can I manage my own website?

Accepted Answer

Yes, through the advanced AI-powered Admin Mode included with AI Business Experience — your central business control center.

Question 9

Can PMC update the website for me?

Accepted Answer

Yes. Throughout each month you can submit questions, corrections, content changes, design feedback and reasonable improvement requests. PMC reviews, organizes and consolidates them into one structured monthly update performed directly by PMC during the first year. Major new features, integrations or work outside the original project scope may require a separate quotation.

Question 10

Is the domain included?

Accepted Answer

The first year is included. Renewals are managed with PMC Care.

Question 11

Are FR / EN / ES included?

Accepted Answer

Yes, included in every package.

Question 12

Do you guarantee first position on Google?

Accepted Answer

No. Search rankings cannot be guaranteed. PMC builds the technical and content foundation that supports visibility, but results depend on competition, market conditions, content, reviews and time.

Question 13

Can I send photos and examples?

Accepted Answer

Yes. Photos, projects and inspiration are gathered during the Creative Vision step.

Question 14

Can you help with Google Business Profile?

Accepted Answer

Yes, included with AI Business Experience.

Question 15

Can I upgrade later from Website Pro to AI Business Experience?

Accepted Answer

Yes. The Website Pro website is designed to upgrade cleanly to AI Business Experience.

Question 16

What is not included?

Accepted Answer

Advertising budget, Google Ads campaigns, voice agents, automatic SMS, external CRM, large custom automations and heavy AI usage are not included by default.

Question 17

Do I own my website after completing the payment plan?

Accepted Answer

Ownership, access rights, hosting and transfer conditions are defined in the signed project agreement. PMC explains these terms before project activation.

Question 18

Does AI Business Experience include full AI agents, SMS or voice calls?

Accepted Answer

No. Full custom AI agents, SMS and voice calls are quoted separately.

Question 19

Are taxes included?

Accepted Answer

No. All prices are before applicable taxes.

Frequently Asked Questions

Packages & pricing

Website & Admin Mode

AI & SEO

Payments & PMC Care

Project process